FAQ
Common questions about fit, packages, and setup
These are the questions most buyers ask once the idea makes sense and they want to know how the service is actually structured.
What does Recallva actually do?
Recallva installs and maintains automated follow-up systems for missed calls, new inquiries, estimates, reminders, and review requests.
Who is Recallva for?
Recallva is built for small service businesses that need faster, steadier follow-up without turning the office into a full software project.
Does Recallva generate leads?
No. Recallva does not generate leads. Recallva installs and maintains automated follow-up systems that help businesses respond faster and follow up more consistently on the leads they already receive.
Do higher packages include different services?
No. The core service stays the same across all Recallva Core packages. Higher packages simply include more monthly communication capacity.
Is support included?
Yes. Support is included across all Recallva Core packages.
What does the setup fee cover?
The $750 one-time setup fee covers onboarding, workflow configuration, message setup, testing, launch, and initial support for your initial managed number and standard Recallva Core workflow set.
What happens if we exceed our package allowance?
Additional billable SMS segments above your included package allowance are billed at $0.04 each.
Can we add another number later?
Yes. Additional managed numbers can be added under a separate package structure.
Do we need to switch our software stack?
No. Recallva is designed to strengthen follow-up around your existing operation without requiring a full software stack replacement.
How do we get started?
Start a conversation, share your communication volume and where follow-up tends to break down, and Recallva will point you to the best starting package.